Thursday, May 3, 2007

Circuit City = retarded

The way I see it if a company fires its best employees it makes them the most retarded company on the planet. Not only do consumers lose respect for you trademark name but the employees left over will have no motivation to achieve anything within the company. Basically circuit city is send the message that if you do a good job here we will give you raises (laughably small raises), but if you do too well then you are fired with no warning. At this point it seems that Circuit City is a gangrenous limb and needs to be removed from society. Get this one of the rules set forth by management is that you're not supposed to discuss your pay, the reason for this is they dont want the employees to know that certain employees (the ones they "steal" from competitors namely) are making way more money than you are while doing the same job. I swear if this isn't illegal it should be. On top of that their extended protection plans are a joke most of the time the service center they send work out to doesnt do the job right the first time and have to send it out again leaving the customer with no computer for an extended period of time. On top of that the obvious lack of respect for their computer technicians leads many to wonder why anyone would take the job...on my last trip in I saw the manager pull the technician, knee deep in computer parts, onto the sales floor away from the work that had already been paid for to try and talk to a customer which probably just wanted to browse anyways. In addition to this the fact that they put there entire short staffed tech team out in the middle of the floor where everyone can interupt them with many questions unrelated to their job title lends to even more distraction from the jobs at hand, so much so its a wonder how anyone ever gets their computer back in the first in the first place. An intelligent business decision would be to put one person out on the floor to sell the services and have the people working on the computer in the back free from distraction.